Personal Information Collected

The purpose of the Console Call website is to permit Users to voluntarily provide information about themselves for the purposes of developing, maintaining and enhancing a network of professional contacts. You willingly provide us certain personal information, which we collect in order to allow you to benefit from the Console Call website. If you have any hesitation about providing such information to us and/or having such information displayed on the Console Call website or otherwise used in any manner permitted in this Privacy Policy and the User Agreement, you should not become a member of the Console Call community. 

We collect your personal information in the following ways:

Registration
In order to become a User, you must first create an account on our website. To create an account you are required to provide the following contact information, which you recognize and expressly acknowledge is personal information allowing others, including Console Call, to identify you: name, email address, country, ZIP/postal code, a brief summary of your professional background, and a password chosen by you.

Profile Information
Once you become a User, you may provide additional information in the Profile section describing your skills, professional experiences, and networking objectives. Providing additional information beyond what is required at registration to become a User is entirely optional, but enables you to better identify yourself and find new opportunities in the Console Call system to build and leverage your professional network. Any information you provide at registration or in the Profile section that is not personally identifiable may be used in the same manner and extent to which other information that is not personally identifiable is permitted to be used hereunder, including for the purpose of serving advertisements through the service. If you opt-out you may lose the potential benefit of being a User, including receiving ads that are more targeted to your interests.

Contacts Information
In order to invite others to connect with you directly in Console Call, you may use the Console Call services to invite them if they are a User, or enter their names and email addresses. This information will be used by Console Call to send your invitation including a message that you write. The names and email addresses of people that you invite will be used only to send your invitation and reminders.

You may also choose to manually enter or upload data about your contacts into the private “My contacts” section of the Console Call website. You may not invite anyone to connect with you whom you do not know. All information entered there will only be viewable by you and will not be searchable by others in the Console Call network without your permission. All information that you enter or upload about your contacts will be covered by the same terms of this privacy policy as cover your own information.

Customer Service
Console Call may collect information through the Console Call website or through the Customer Service website in order to, among other things, accurately categorize and respond to a customer’s inquiry and deliver appropriate service levels.

Cookies
Like most websites, Console Call uses cookies and web log files to track site usage. A cookie is a tiny data file which resides on your computer which allows Console Call to recognize you as a User when you return to the Console Call website using the same computer and web browser. If your browser settings do not allow cookies, you will not be able to use the Console Call website. Like the information you enter at registration or in your Profile, cookie and log file data is used to customize your experience on our website.

One type of cookie, known as a “persistent” cookie, is set once you’ve logged in to your Console Call account. The next time you visit the Console Call website, the persistent cookie will allow us to recognize you as an existing User so you will not need to log in before using the service. In order to access or change any of your private information (like a credit card number) or to send a message to another User, however, you must log in securely again with your password even if your computer contains your persistent cookie.

Additionally, if you log out of the Console Call website you will need to re-enter your password the next time you visit in order to log in to your account. Another type of cookie, called a “session” cookie, is used to identify a particular visit to the Console Call website. Session cookies expire after a short time or when you close your web browser.

We use cookies to improve the quality of our service by storing User preferences and tracking User trends. In the course of serving advertisements or optimizing services to our Users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through such cookies will not be personally identifiable but may provide general segment information, e.g. your industry or geographic location, your occupation, or information about your professional or educational background, for greater customization of your user experience. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Unfortunately, if your browser settings do not allow cookies or you opt to refuse all cookies, you may not be able to use the Console Call website or services. Console Call does not store personally identifiable information in the cookies.

Log files, IP addresses and information about your computer
Due to the communications standards on the Internet, when you visit the Console Call web site we automatically receive the URL of the site from which you came and the site to which you are going when you leave Console Call. We also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, as well as the name of your ISP. This information is used to analyze overall trends to help us improve the Console Call service. The linkage between your IP address and your personally identifiable information is not shared with third-parties without your permission or except when required by law.

Consent to Console Call Processing Information About You
Certain information you provide to Console Call may reveal, or allow others to identify, your nationality, ethnic origin, religion or other aspects of your private life, and more generally about you. Please be aware that in providing information to Console Call for the purposes of opening your user account, you are expressly and voluntarily accepting the terms and conditions of this Privacy Policy and Console Call’s User Agreement. The supplying of all such information by you to Console Call, including all information deemed “sensitive” by applicable law, is entirely voluntary on your part. You have the right to withdraw your consent at any time, in accordance with the terms of this Privacy Policy and the User Agreement, but please note that your withdrawal of consent will not be retroactive.

Rights to Access, Correct and Eliminate Information About You
You have a right to access, modify, correct and eliminate the data about you which has been collected pursuant to your decision to become a User. If you update any of your information, we may keep a copy of the information which you originally provided to us in our archives for uses documented herein.

We take your rights seriously and encourage you to use them if you deem this to be appropriate. You may exercise these rights by emailing us at   customer_service@consolecall.com or by contacting us at:

Console Call
2201 Kansas St.
Carson City, NV 89701 USA
775-831-7451

Uses of personal information
Console Call is an online service dedicated to helping all types of professionals more effectively connect with one another. The personally identifiable information you choose to provide on our website is used to help you describe yourself to other Users. Other information, that does not personally identify you as an individual, is collected by Console Call from Users (such as, for example, patterns of utilization) and is exclusively owned by Console Call. This information can be utilized by Console Call in such manner as Console Call, in its sole discretion, deems appropriate.

Console Call Communications
Console Call will communicate with you through email and notices posted on the Console Call website or through other means available through the service, including text and other forms of messaging. If we send any communications to you via the carrier service with which you have a mobile communications subscription or otherwise have access, you understand you will pay any service fees associated with any such access (including text messaging charges for messages to your mobile device). These include a series of up to five welcome emails which help inform new Users about various features of the service. Please be aware that you will always receive certain emails from Console Call related to the proper functioning of your account, such as email notices when another User in your network sends you an opportunity. Console Call may send you promotional information unless you have opted out of receiving such information. You can change your e-mail and contact preferences at any time by logging into your ‘Account & Settings’ and amending your email notification choices. If you wish, you can also opt-out of receiving promotional emails, by sending a request to customer_service@consolecall.com.

Customized Content
Information provided to Console Call (or to third parties with whom it offers combined services) is also used to customize your experience on our website.

Sharing Information with Third Parties
Console Call takes the privacy of Users very seriously. We do not sell, rent, or otherwise provide your personally identifiable information to third parties for marketing purposes. We will only share your personally identifiable information with third parties to carry out your instructions or to provide specific services or information. For instance, we use a credit card processing company to bill Users for subscription fees. These third parties do not retain, share, or store any personally identifiable information except to provide these services and they are bound by confidentiality agreements which limit their use of such information.

Console Call offers a “public profile” feature which allows Users to publish portions of their Console Call profile, including their “name”, but not their “email address” to the public Internet. Users may opt-out of this feature by editing their account and settings, however Console Call does not warrant how often third-party search engines will update their cache.

We may provide aggregated anonymous data about the usage of our services to third parties for such purposes as we deem, in our sole discretion, to be appropriate, including to prospective advertisers on Console Call. We may segment our Users by role (i.e. product managers, vice presidents), industry, geographic location, or company. If you would like to be excluded from the aggregated research or products based upon aggregated data about our Users’ activities on the site, please email customer_service@consolecall.com.

Teaming with Other Organizations to Offer Combined and Other Services
Console Call may offer our services in connection with other websites (including updates about the Console Call service) or may team with other online services to give you the combined results of both services or additional services and benefits.

Comments/Forums/Chats/Blogs
If you post on a section of Console Call, or use a bulletin board, import a blog, or participate in a chat room on Console Call, you should be aware that any personally identifiable information you choose to provide there can be read, collected, or used by other Users of these forums, as well as Platform Developers and other third parties, and could be used to send you unsolicited messages. Console Call is not responsible for the personally identifiable information you choose to submit in these forums.

Communications to other Users
Many emails you initiate through Console Call, e.g., an invitation sent to a non-User, will list your email address and name in the header of the message. Emails you initiate may also provide aggregate information about your network (for instance how many people are in your network), but will not list the people to whom you’re directly connected. Other communications that you initiate through the Console Call website, like a request for contact, will list your name as the initiator but will not include your personal contact information. Your contact information will only be shared with another User if both of you have indicated that you would like to establish contact with each other.

Legal Disclaimer
It is possible that we may need to disclose personal information when required by law, such as responses to civil or criminal subpoenas, or other requests by law enforcement personnel. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, subpoena, or other legal process or request to Console Call brought in any country throughout the world, or to exercise our legal rights or defend against legal claims.

Disclosures to others
We may also disclose your personal and other information you provide, to another third party as part of a reorganization or a sale of the assets of a Console Call corporation division or company. Any third party to which we transfer or sell Console Call’s assets will have the right to continue to use the personal and other information that you provide to us.

Your Information Choices

Accessing and Changing Your Account Information
You can review the personal information you provided us and make any desired changes to the information you publish, or to the settings for your Console Call account including your email, and contact preferences, at any time by logging in to your account on the Console Call website. Please be aware that even after your request for a change is processed, Console Call may, for a time, retain residual information about you in its backup and/or archival copies of its database.

Closing Your Account
You can also close your account through the Console Call website. If you close your Console Call account, we will remove your name and other personally identifiable information from our publicly viewable database. We may retain certain data contributed by you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law. To request that we close your account and remove your information from the Console Call website, please send your request to customer_service@consolecall.com. Please send your request using an email account that you have registered with Console Call under your name. You will receive a response to requests sent to customer_service@consolecall.com within five business days of its receipt.

Your Obligations
As a User, you have certain obligations toward the other Users with whom you will be communicating. Certain of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly communities of like-minded members, such as Console Call:

You must, at all times, respect the terms and conditions of the then-current Privacy Policy and the User Agreement. This includes respecting all intellectual property rights which may belong to third parties (such as photographs).
You must not download or otherwise disseminate any information which may be deemed to be injurious, violent, offensive, racist or xenophobic or which may otherwise violate the purpose and spirit of Console Call and its community of Users.
You must not provide information to Console Call and /or other Users which you believe might be injurious or detrimental to your person, professional or social status.

Any violation of these guidelines may lead to the restriction, suspension or termination of your account by Console Call, as we take these principles seriously and consider them to be the basis on which our Users adhere to the Console Call website and the services which it offers.

Important Information

Children
Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.

Changes to this Privacy Policy
Console Call may update this privacy policy at any time, with or without advance notice. In the event there are significant changes in the way we treat your personally identifiable information, we will display a notice on the Console Call website or send you an email, as provided for above. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

If you use the Console Call service after notice of changes have been sent to you or published on our site, you hereby provide your consent to the changed practices.

Security
In order to secure your personal information, access to your data on Console Call is password-protected. It is your responsibility to protect the security of your login information. Please note that emails and instant messaging and similar means of communication with other users of Console Call are not encrypted and we strongly request you not to communicate any confidential information through these means.

How to contact us
If you have questions or comments about this privacy policy, please email us at customer_service@consolecall.com or contact us at:

Console Call
2201 Kansas St.
Carson City, NV 89701
775-831-7451